TO : ALL TENANTS
FROM : SMPHI Property Group
RE : ENHANCED SM TENANT PORTAL
SMPHI Prime Holdings, Inc. (SMPHI) Property Group is pleased to announce the launching of our new and enhanced SM Tenant Portal on January 16, 2020 (Thu).
The enhanced SM Tenant Portal will have a new and innovative user interface design which will allow you to easily use and navigate the system. The said portal will still have the same features and functionalities of providing a convenient way to:
• access your electronic copy of monthly Statement of Account (e-SOA) and Official Receipts (OR), and
• view your previous billings for the last twenty-four (24) months.
The new SM Tenant Portal can still be accessed thru https://smtenants.com. Kindly use your existing user credentials when logging in to the system.
If you have not yet accessed the SM Tenant Portal, user credentials will be sent to the email address maintained in our database prior to roll-out of the new Portal. If no email has been received, please coordinate with the corresponding Mall Admin for updating of your user account data. This is to ensure that you will receive email notifications for the following:
• Tenant Portal User Information – which will reflect your User ID and initial password.
• Instructions on how to activate your online account and how to access your e-SOA and OR.
• Availability of new e-SOA and OR.
Notes:
➢ Please provide two (2) email addresses. The primary email address will receive all the system-generated email notifications. If the primary address is not active / valid, notifications will be sent to the secondary email address.
➢ Notifications will be received once account has been activated.
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DATE : OCTOBER 1, 2019
TO : ALL TENANTS
SUBJECT : New BIR Form 2307
Please be advised that New BIR Form 2307 format, as released per BIR Revenue Memorandum Circular no. 74-2019, will be available starting October 15, 2019 in our 2307 Portal. With this, Old format will be accepted until 3rd Quarter reporting only
Thank you.
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DATE : SEPTEMBER 24, 2019
TO : ALL TENANTS
SUBJECT : EXCLUSIVE DISCOUNT | PANA Brand Master Sessions flies in world-renowned Business & Brand Strategist, Martin Roll!
Hi there, SM Tenants!
You are invited to attend the PANA Brand Master Sessions 2019 with world-renowned Business & Brand Strategist and CEO Mentor, Martin Roll for a one-of-a-kind masterclass!
REGISTER BELOW AND GET THE EARLY BIRD RATE OF PHP10,500!
EXCLUSIVE TO SM TENANTS ONLY!
( VS CURRENT RATE OF PHP17,500.)
What you will learn:
• Family Business Strategy: Leading future paths with impact and ensure business growth generation by generation
• Asian Brand Strategy: Can Asian brands be head-to-head with Western brands? What are the keys to sustaining profitability and financial impact in this century of Asian businesses?
• Disrupting the enterprise with Digital Transformation: Know the best practices and hands-on roadmaps on digital transformation and lead your business to the forefront of the digital space.
Don’t miss out on this exclusive masterclass and save your slot at https://www.panabrandmasters.com/familybusinesses
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DATE : NOVEMBER 9, 2018
TO : ALL TENANTS
SUBJECT : ANNOUNCEMENT FOR OVER-THE-COUNTER (OTC) BILLS PAYMENT
Please be informed that when paying your bills via Over-the-Counter (OTC), it is required to present the copy of your current Statement of Account (SOA) with the 21-digit barcode number.
Thank you.
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DATE: : SEPTEMBER 21, 2018
TO : ALL TENANTS
SUBJECT : CHANGE IN STATEMENT OF ACCOUNT (SOA) BARCODE NUMBER
Please be informed that SOA barcode number will change effective October 24, 2018 due to system enhancement.
To view the change in sample SOA barcode number, click this link: http://eblast.sm.com/sugarcrmnew/eplusph/barcode11052018.png
If you are using BDO Online Payment Facility, you are required to enroll your new Subscriber Number in BDO Online Bills Payment System upon receipt of October 2018 billing prior to payment. The 21-digit barcode number shall be used as the new Subscriber Number. Kindly coordinate with your BDO Branch of Account.
All previously issued SOA is no longer valid for online and over-the-counter transaction on the effective date onwards. For September 2018 billing to be paid beyond October 23, 2018, you should coordinate first with your respective SM Branch Accounting for the re-generation of SOA with new barcode number.
Thank you very much.
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CIRCULAR TO : FOOD TENANTS
FROM : SHOPPING CENTER MANAGEMENT CORP.
DATE : JUNE 28, 2018
SUBJECT : FOOD DELIVERY
This is a gentle reminder that sales transactions on food deliveries ordered through phone or online and serviced from this mall location should be included in the monthly sales report. This is in reference to section 4.2 of our lease contract.
Should you have any inquiries, please feel free to contact our Mall Administration Office.
Thank you very much.
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DATE : April 30, 2018
Greetings from SM Supermalls!
It has been 60 years since Mr. Henry Sy Sr. opened his first Shoemart branch in Carriedo, and what a ride it has been!
From its humble beginnings in 1958 as a shoe store, SM has grown to one of Asia's largest real estate and retail companies, and we can proudly say we would not be successful without you.
From May to October 2018, SM Supermalls, The SM Store, SMDC and SM Markets will celebrate its 60th year not by looking at our past, but by giving our customers a fun and exciting number of promotions and events to look forward to, across the country.
We will have promotions and discounts on select merchandise and services. Our Marketing Officers will certainly invite you to join our SM Store, SM Markets and retail affiliates in giving our customers one or all of these suggested promotions. We hope you find merit in our invitation!
Please feel free to call or email me if you would like to participate in a big way or be a prominent partner in our SM Celebrates 60 campaign!
My best regards to you always,
Steven T. Tan (sgd)
Chief Operating Officer, SM Supermalls
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DATE : September 26, 2017
Subject : Manila Electric Co. (“Meralco”) Refund
The Energy Regulatory Commission, through a resolution, ordered Meralco to refund to its customers, over a period of three (3) months (with each month corresponding to each year of refund), the amount of its over recoveries/charges from January 2014 to December 2016. In light thereof, SM Prime Holdings Inc. and its subsidiaries, and SM Keppel Land Inc. serviced by Meralco shall pay its tenants the refund to which they are entitled upon the completion of the three (3)-month period and as soon as it receives the entire amount thereof from Meralco. Please note, though, that the refund shall only pertain to the over recoveries/charges attributable to the normal meters.
Please provide us with a Summary of Electrical Charges so that we could validate your consumption and determine the amount of the Meralco refund to which you are entitled. The Summary of Electrical Charges, certified by the Lease Contract signatory, must have a covering letter specifying your contact person and number for any follow-up questions, and notification. Moreover, this Summary of Electrical Charges should be forwarded to SCMC Accounting Manager Ms. Nelda Boghong, at 10th Floor of MAAX Building, with a soft copy emailed to nelda.boghong@smsupermalls.com.
For purposes of check releasing, which shall be done per lessor, you shall be required to provide a BIR-registered Official Receipt. SM Prime Holdings, Inc. and its subsidiaries and SM Keppel Land Inc. reserve the right to validate and determine the correct amount of your consumption in the event of discrepancy between the Summary of Electrical Charges you submitted vis-à-vis your consumption in our files.
For a template of the Summary of Electrical Charges and the list of branches entitled to the refund, kindly refer to this link: http://eblast.sm.com/sugarcrmnew/eplusph/ElectricityProvider.xlsx
Very truly yours,
Steven T. Tan (sgd)
Senior Vice-President, SCMC
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DATE : May 26, 2017
Be a part of SM Supermall's new Online Shop. Click here to know more.
http://www.digify.com.ph/smonlineshop/
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DATE : February 1, 2017
TO : ALL TENANTS
FROM : SM SUPERMALLS MANAGEMENT
RE : PAPERLESS OFFICIAL RECEIPT (OR)
The SM Supermalls Management is pleased to announce the launch of Paperless Official Receipting, a new module in the SM Supermalls Tenant Portal effective February 2017.
The paperless Official Receipt (OR) will replace the hard copy of your OR. The paperless OR will be issued to you through our secured web based system, the Tenant Portal. Thus, instead of waiting for a printed copy of your OR after every payment, you will receive an email message notifying you that your official receipt is ready for viewing or downloading online – anytime, anywhere.
Here’s how the Paperless Official Receipting works:
• Whenever a new OR is available, we will send you a notification of its availability through your registered email address. Generally, the OR is made available within six (6) days from your payment date.
• After receiving the notification, you simply log in to your account through the Tenant Portal to view or download your OR.
To begin using the new module in the Portal, we will be sending you a quick guide on how to access your OR.
Please be informed that all ORs will be available solely through the Tenant Portal starting from the launch of Paperless Official Receipting, February 2017.
We anticipate that with the Tenant Portal, you will be able to get your official receipt faster and easier.
Thank you.
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FOR : SM NCR MALL TENANTS
FROM : MS. DAISY T. CHUA
Vice President, Lease Services
Shopping Center Management Corporation
DATE : November 15, 2016
SUBJECT : DOLE's Labor Laws Compliance Orientation
In connection with the DOLE requirements for compliance to Labor Laws, please be informed that SM NCR Mall Tenants will soon be subject to labor standards assessment. To ensure timely and proper compliance, we shall conduct an orientation as shown below:
Who : Tenants (Owners or Head of Operations)
What : DOLE NCR Orientation on Labor Laws Compliance
Where : MAAX Auditorium
11th Floor MOA Arena Annex Building (MAAX)
Coral Way cor. J.W. Diokno Boulevard
1300 Pasay City
When : 9 & 13 December 2016
Time : AM Session – Starts at 9:00 A.M.
PM Session – Starts at 1:00 P.M.
Note : Participants shall be assigned specific half-day time slots.
Assigned time slot must be followed.
Please confirm your attendance on the schedule assigned to you or advise SCMC through Ms. Valeen San Jose at 862-7279 for related concerns.
Attendance is of utmost importance.
DAISY T. CHUA (SGD.)
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TO : ALL CUSTOMERS / TENANTS
FROM : SM PRIME GROUP
RE : 2307 PORTAL
We are pleased to announce the implementation of the Portal (hereafter referred to as the “2307 Portal”) starting September 16, 2015. The 2307 portal is an online facility which will enable our Customers to generate the Form 2307 (Certificate of Creditable Tax Withheld at Source – CEWT) in the prescribed format.
The Portal can be accessed by visiting this site: 2307.sm.com. It is recommended to use Mozilla Firefox or Google Chrome browser for faster access to the site.
The following are its salient features:
• Payor details such as Name, Registered Address and Zip Code will automatically populate the form upon log in to the portal using the Taxpayer’s Tax Identification Number.
• Payee details (companies within the SM Prime Group) will be automatically displayed upon selection of Payee name from the drop down menu.
• Tax withheld will be automatically computed upon encoding of Details of Monthly Payment.
• A barcoded CEWT will be generated after a successful session.
We enjoin all our Customers to use the Portal starting with the unsubmitted 2015 CEWT.
Guidelines and User’s Manual will be available upon log in to the 2307 portal.
Thank you.
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TO : ALL TENANTS
DATE : 26 March 2015
SUBJECT : Compliance with Intellectual Property Laws
We would like to remind you of your strict and mandatory compliance with the provisions of Republic Act No. 8293, as amended, otherwise known as the Intellectual Property Code of the Philippines (the “IP Code”), and all other existing laws, rules, and regulations on intellectual property and its infringement.
As you are aware, SM Supermalls does not condone nor permit the infringement and/or violation of intellectual property rights within its premises. Not only is this illegal, but it adversely affects the reputation and prestige of both SM Supermalls and its tenants.
We would like to reiterate that your warranty under your Lease Contract on your continuing compliance with all laws and regulations pertaining to your business and operations within the Leased Premises necessarily includes your commitment to comply with the IP Code, and all other laws and regulations on intellectual property. This being the case, said warranty extends to the following:
(a) You will not infringe on any existing patent, copyright, trademark, or any other intellectual property right of any third party, nor shall any product sold and/or trademarks or copyrights used in your Leased Premises infringe on said third party rights;
(b) You undertake to fully comply with the IP Code and all intellectual property laws, rules, and regulations;
(c) Your failure to comply with your warranties on compliance with intellectual property laws and regulations shall constitute a material breach of your Lease Contract and shall be a ground for its termination;
(d) You save and hold the Lessor, its agents, officers, employees, directors and representatives free and harmless from and against any and all suits, claims, or disputes, proceedings, whether actual or threatened, for loss or damage on account of, or arising from, any unfair competition, infringement, or violation of intellectual property rights, without prejudice to such other remedies available to Lessor under the Contract and existing laws; and
(e) In case any such claims, actions, disputes, or suits are filed against Lessor, you, the Lessee, shall assist/defend/fully pay for the legal services required by Lessor to defend itself, and assume any unfavorable judgment that may be rendered against Lessor.
We trust that you find the foregoing in order.
Thank you.
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TO : ALL TENANTS
FROM : SM SUPERMALLS
RE : Submission of Bureau of Internal Revenue (BIR) Registration Profile
As part of our compliance to Revenue Regulations No 12-2011 : Reportial Requirement for Establishments Leasing or Renting Out Spaces for Commercial Activities, we are requesting your cooperation to submit a copy of the following :
• BIR Form 1921 Authority to Print (ATP)
• Point of Sale (POS)/Cash Register Machine (CRM) Permit Numbers
Note : -Please see attached for the sample documents
-Submission of requirement should be on a per Store basis
The following are required to comply with this Circular:
• new tenants,
• existing tenants but have not submitted the requirements,
• tenants with newly approved ATP,
• tenants with newly acquired and registered POS/CRM.
Please submit the documents to Mall Accounting Department.
Thank you for your cooperation on this matter.
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Date : December 1, 2013
To : ALL TENANTS
From : SM Supermalls Management
SUBJECT : Discount Authorization Form
Starting December 1, 2013 you need not submit the documents to support discount extended to Senior Citizen (SC) and Persons with Disability (PWD).
However, you should still keep a copy of the SC/PWD forms/receipts issued as basis for future audit.
Please be guided accordingly. Thank you.